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Thursday, May 9 • 3:00pm - 3:50pm
From Change log to Change Management, Implementing Change in Freshservice.

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Transitioning from tracking changes in SharePoint to proactively managing changes in Freshservice, come to hear about how Salem-Keizer leveled up their ITIL processes. Topics will include change types, change lifecycles, change advisory boards and more.
Speakers
avatar for Joe Snethen

Joe Snethen

Business Solutions Analyst, Salem-Keizer Public Schools

From Change Log to Change Management ACPE 2024 pptx
SKPS Internal Change Management Guidance pdf
Thursday May 9, 2024 3:00pm - 3:50pm PDT
Summit 8
  Session

Attendees (29)